01 / PLANNING NOTE
Start with endpoints
Count Windows desktops and laptops separately from Macs. Note whether they are company-managed, shared, remote, or already covered by another support arrangement. These details help identify access and monitoring dependencies.
02 / PLANNING NOTE
Separate hosts from guests
A physical server host and each guest VM are separate monitoring targets. Count what needs coverage, then describe the relationship. Do not infer a physical host count from the number of virtual machines.
03 / PLANNING NOTE
Walk the network edge
Include firewalls, routers, switches, access points, and other network peripherals. Note the location and operational owner. Device compatibility and the available management interfaces are confirmed during discovery.
04 / PLANNING NOTE
Include the less obvious dependencies
Storage appliances, NAS devices, printers, and UPS units may matter to a critical workflow. Put uncertain equipment in the other-device category with a short note. Our team can help decide what monitoring is useful.
05 / PLANNING NOTE
Turn the inventory into an operating agreement
For each category, decide who reviews alerts, when coverage applies, and what happens next. Ask how monitoring connects to helpdesk requests and how overlap with other service lines is handled.